Frequently asked questions
What is the return policy?
💛 Return Policy
Returns & Exchanges
At Honeysuckle Designs, we want you to love what you ordered. If something isn’t quite right, we’re here to help.
We do not accept returns if you have not followed our care instructions for keeping your shirt durable and lasting.
We offer a 30-day return window from the date your order is delivered.
🛍️ Return Eligibility
To be eligible for a return:
We are not responsible for items that are not cared for according to our clothing care directions
- Items must be unworn and unwashed
- Items must be in their original condition
❌ Non-Returnable Items
Because of the custom nature of our products:
- Personalized or custom items are not eligible for return
🚚 Return Shipping
- Return shipping is on us—we’ll provide a return label to make the process easy
💌 Need Help?
We’re happy to work with you to make things right.
If you have any issues with your order or need to start a return, please reach out to us at:
🦋 Our Promise
We truly care about your experience and will do our best to make sure you’re taken care of.
How do I care for my shirts?
Please visit our ITEM CARE tab for care instructions and for correct sizing.
To keep your shirt looking beautiful wear after wear, we recommend washing in cold water, turning it inside out, and hanging to dry. If needed, iron around the design (not directly on it) and avoid dry cleaning. A little extra care goes a long way in keeping your piece just as lovely as the day you got it 🦋
Are any purchases final sale?
Custom & Personalized Items
Because each custom and personalized item is made just for you, these items are final sale and cannot be returned or refunded, unless there is a mistake on our part or the item arrives damaged.
When will I get my order?
We know you’re excited to receive your order, and we’re excited to create it! Most orders are handcrafted and shipped within 1–3 business days. Once your package is on its way, delivery time will depend on the shipping carrier and the shipping method selected at checkout.
Need your order sooner? We offer a Rush Order option! Simply text or email us before placing your order, and for an additional $10, we’ll move your order to the front of our production queue and have it ready to ship within 1 business day.
Thank you for supporting our small business—we can’t wait to create something special just for you! 💛
Where are your products manufactured?
At Honeysuckle Designs Company, we proudly source our blanks, materials, and supplies from trusted American-based companies, supporting businesses here at home. While some of their raw materials may originate outside the USA, every item we create is handmade with care in Oklahoma. From design to final touches, each piece is crafted with attention to detail, quality, and the quality sweetness our brand is known for.
How much does shipping cost?
Your shipping cost will be calculated based on your zip code and weight of your order. You will always be given shipping options at checkout and you can select the best option for you.